Hotel Support Specialist

We are looking for a Hotel Support Specialist to join our team, with responsibility for communication with hotels.

Job Responsibilities

  • handling requests received from hoteliers by phone and email;
  • advising partners on how to use their online accounts, and explaining to them their obligations and responsibilities;
  • working in the CRM system and the company’s internal database;
  • communicating actively with the company’s technical departments in order to improve and optimize the current functionality of the internal systems.

Key Qualifications

  • upper-intermediate or better English (spoken and written);
  • educated speech;
  • computer knowledge on the level of a confident user;
  • the ability to multi-task.

We Offer You

  • 100% official salary;
  • remote work format;
  • a flexible timetable — we don’t require you to be online or in the office at 09:00 sharp. You can start work at a time that suits you;
  • interesting and ambitious tasks that will take you to the next professional level;
  • learning: seminars, trainings and conferences. If you want to participate in a conference,we will help to organize it;
  • private health insurance;
  • team-building activities: movie nights, quizzes, thematic parties, annual trips to the countryside, football and volleyball matches;
  • corporate discounts on hotels and other services;
  • a young and active team of super specialists.
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