We are looking for a Technical Support Specialist for providing the smooth work of the company’s IT services and processing the requests on the second support line.
Job Responsibilities
processing requests by the hotel booking process from the first line;
dealing with logs;
creating documents containing your knowledge to share with colleagues.
Key Qualifications
the experience of work in technical support teams;
the experience of work with ticket tracking systems (Redmine, Jira, etc.);
