We are a developing UX laboratory with a dedicated UX recruiting function, distribution of researchers into teams, budget and trust from management and product teams.
We are looking for a remote Senior UX Researcher to join the team. There are many tasks, and they are all at the intersection of business, customer and product. As we grow, we have new processes, so we need a person who will quickly immerse himself in the product and be able to close important research areas, independently manage his workload and develop important business areas.
It is important for us to have a good command of spoken English - we conduct international B2B/B2C research and communicate with foreign colleagues.

Job Responsibilities

  • build user research processes in product teams, help formulate goals, competent queries and hypotheses, help with proper segmentation;
  • conduct qualitative and quantitative research: interviews, usability tests, focus groups, surveys, competitor research and clearly present the results;
  • plan product research based on team plans and your own workload;
  • monitor changes in the product based on research results;
  • work closely with design and analytics teams, share artifacts and help in the formation of technical specifications for experiments or prototype preparation , maintain a knowledge base in Confluence/Airtable, record all tasks and dynamics on them in the tracker;
  • be an ambassador of research and the voice of the “user”, to help product managers in conducting interviews and tests independently;
  • help improve UX processes within the team and within the company as a whole;
  • integration of UX metrics and linking them to business metrics within product teams to work with.

Key Qualifications

  • experience in conducting and organizing UX research (qualitative and quantitative) in a product team, including conducting research with users and measuring the results of their work based on metrics for at least 3 years;
  • experience in conducting research with international audiences for at least 1 year;
  • extensive experience in conducting UX tests on mobile and the web;
  • experience working with various research frameworks: surveys, in-depth interviews, person building, CJM, JTBD, market research, trendwatching;
  • experience in task tracker (ideally Jira, Youtrack, Yandex.Tracker, etc.)
  • English at the UI/Advanced level (B2-C1);
  • understanding the principles of product development and working with metrics: data skills and understanding of the mechanisms of coexistence of data driven and customer development.

We Offer You

  • 100% official salary;
  • remote work;
  • a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
  • interesting and ambitious tasks that will take you to the next professional level;
  • learning: seminars, trainings and conferences. If you want to participate in a conference,we will help to organize it;
  • private health insurance;
  • team-building activities: movie nights, quizzes, thematic parties, annual trips to the countryside, football and volleyball matches;
  • corporate discounts on hotels and other services;
  • a young and active team of super specialists.
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