We are looking for an experienced API Account Manager in Italy to join our international B2B brand RateHawk, develop our business and make the travel world better together!
API Optimization: Leverage a data-driven approach to analyse and monitor API performance. Identify areas of improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks’ overall strategic objectives.
Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence.
Relevant experience: Ideally, 2-5 years experience in the travel industry, review and monitoring of the technical performance of the API connections. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the commercial team to manage technical problem; analysis of technical performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making.
International mindset: Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Language knowledge: Fluent in English and Italian, other languages as a plus.
We Offer You
Career growth opportunities and a corporate culture that encourages professional development;
Complex and innovative product;
Young and ambitious team of professionals;
Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;