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Engineering/

Technical Support Specialist for Bug Report

For 13 years, we have been creating a unique service and doing everything to make travel planning easy and trips comfortable.

Job Responsibilities

  • Resolving technical issues;
  • Analyzing data through examination of logs, dumps, SQL queries;
  • Writing documentation;
  • Communicating with related teams on incidents, process improvement, etc.

Key Qualifications

  • At least one year of experience in the role of technical/customer agent;
  • Knowledge of English at B1 level and above;
  • Ability to work with logs, SQL queries, Postman as a plus.

We Offer You

  • Remote work;
  • Timetable 2/2 from 9 till 21 Moscow timezone;
  • We are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
  • We also provide partial compensation for employees participating in external training and conferences;
  • In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
  • And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services.
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© 2025 Emerging Travel Group
© 2025 Emerging Travel Group
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