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Commercial/

Business Operations Intern

Europe

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Business Operations Intern you will be joining the Commercial Strategy & Transformation team, that has the ultimate goal to achieve RateHawk business and financial performance globally, directly reporting to the Chief Commercial Officer. The team is responsible for delivering strategic projects that impact the RateHawk commercial organization and global business growth.

This is a remote vacancy open to candidates residing in Europe, preferably in Romania, Poland and Hungary.

Job Responsibilities

The Business Operations Intern will report to the Director of Commercial Strategy & Transformation and support the rest of the team in the process of daily-weekly-monthly data analysis & reporting, including:

  • Track and measure the commercial KPIs on daily/weekly/monthly basis, with global perspective, but with the ability to zoom-in to the the single country or single sales manager performance.
  • Support the bonus calculation process for the whole commercial organization, including bonus scheme analysis, financial reporting and process improvements.
  • Provide ad-hoc analysis by extracting and manipulating large set of data, extrapolate actionable insights both on commercial teams or individual sales or account managers performance.
  • Closely collaborate with Analytics and CRM teams to implement automatic business intelligence tools and dashboards for the commercial organization.
  • Support commercial leadership team in crafting periodic presentation i.e. quarterly business reviews, strategy presentations, country updates.

Key Qualifications

  • Strong and humble personality, able to interact with diverse and multicultural groups of people in remote and geographically dispersed organizations.
  • Strong quantitative skills: highly proficient in MS Excel and GSheet, SQL intermediate knowledge. Autonomously able to collect, analyze data and create detailed reports. Advanced SQL skills is a strong plus.
  • Data visualization: basic experience in working with BI tools and dashboards (Tableau, PowerBI, QuickSights etc) and ability to prepare outstanding presentations.
  • Business acumen & hypothesis-driven thinking: able to understand the business process, critically look at the numbers and formulate hypotheses to test. This is not a pure analytical role.

Nice to have

  • Bachelor or master degree in Engineering, Business, Statistics or Mathematics.
  • Previous work experience in Sales, Marketing or Strategy.
  • Previous work experience  in B2B software industry, travel industry is a plus.

We Offer You

  • Flexible schedules and opportunity to work remotely
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities
  • Partial compensation for participating in external training and conferences
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
  • Corporate prices on hotels and travel services.
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