Who we need
Emerging Travel Group (ETG) is looking to hire an Additional Services Specialist, who will help our clients to add additional services to their bookings in a more effective way.Job responsibilities
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helping clients and partners to handle requests to add additional services, cancel or change bookings;
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communication with hotels and suppliers;
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recording information in the CRM system about work done.
Key qualifications
- knowledge of English on at least Upper Intermediate level: are capable of speaking on the phone in English, can write in business English;
- ability to learn quickly and be results-focused and stress-resistant;
- multi-tasking skills;
- possession of a strong sense of empathy;
- responsibility and carefulness.
We offer you
- remote work;
- schedule 5/2 (Monday through Friday from 10 a.m. to 7 p.m. GMT +3) or 2/2 rotating shifts (2 days work from 9 a.m. to 9 p.m.GMT +3 / 2 days off, including weekends);
- a young and active team of super specialists;
- interesting and ambitious tasks that will take you to the next professional level;
- learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- corporate discounts on hotels and other services.
Product
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
More about our company and mission
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