Job responsibilities
- Consulting partners and commercial teams on integration issues and providing recommendations on the correct use of API methods.
- Supporting partners' APIs during integration and launch.
- Analyzing and diagnosing errors in client-server interactions, working with API logs to find and fix errors.
- Collaborating with internal teams (developers, testers) and partner representatives to solve current tasks. Monitoring the quality and timing of integration carried out by partners.
- Making video conferences (calls) with partners.
- Updating and filling out internal documentation and setting tasks for updating external documentation.
Key qualifications
- At least 1 year of experience in technical support/API integrations/system analytics or another related field.
- Experience analyzing logs to find and eliminate causes of failures
- Knowledge of API principles, understanding of client-server architecture, request types (POST, GET).
- Experience working with debugging tools such as Postman.
- Experience working with data visualization and monitoring tools.
- Ability to work with JSON data formats.
- Basic knowledge of SQL.
- English language proficiency at Upper-Intermediate level or higher.
We offer you
-
We are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
-
The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
-
We also provide partial compensation for employees participating in external training and conferences;
-
In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
-
And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
-
We prioritize well-being and are committed to supporting the overall health and work-life balance at ETG. As part of this commitment, we provide MyTime Day Off - an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.
Product
Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
More about our company and mission
Read