Job openings

Junior Integration Launch Specialist

Available locations:
  • Serbia
  • Armenia
  • Georgia
  • Kazakhstan
  • Uzbekistan
  • Vietnam
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Who we need

Job responsibilities

  • Supporting partner API integrations during onboarding and launch;
  • Consulting partners and commercial stakeholders on API functionality;
  • Handling requests coming through the ticketing system;
  • Validating the quality of partner integrations;
  • Logging information about integrating partners;
  • Conducting Zoom/Google Meet calls with partners;
  • Working with API logs and troubleshooting errors;
  • Escalating requests to other teams when needed;
  • Maintaining and updating the knowledge base.

Key qualifications

  • At least 1 year of experience in API technical support (2nd–3rd line support)
    OR experience with API integrations, launch, and support of API clients;
  • Time management, strong communication skills, proactivity, and willingness to learn;
  • Confident experience working with APIs and Postman;
  • Ability to persuade and influence stakeholders;
  • Basic understanding of API integration design principles;
  • Ability to read logs in JSON and XML formats;
  • Understanding of CRUD principles;
  • Ability to work with Google Docs;
  • Ability to handle cross-functional / adjacent project tasks;
  • English level B2 or higher (both written and spoken).

 

Preferred Skills:

  • Experience with SQL, Grafana, and Kibana;
  • Experience working with project-based tasks;
  • Strong communication skills.

We offer you

  • Flexible schedules and opportunity to work remotely.
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
  • Partial compensation for participating in external training and conferences.
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
  • Corporate prices on hotels and travel services.
  • MyTime Day Off - an extra non-working day without loss of compensation.

Product

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients β€” from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

More about our company and mission

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