Emerging Travel is a world leader in online travel services, a travel-tech company that owns several international brands: RateHawk, ZenHotels, RoundTrip, and others in 190+ source markets. Our products help customers select and book all types of accommodation from over 1.8 M options in 220 countries. Emerging Travel Group was founded in 2010, and today employees more than 2,000 people across Europe, Americas, Middle East, the CIS and South Africa in roles ranging from product and business development to specialized multilingual customer support for all our customers.

We are looking for an experienced Head of Ancillary (TPP) to join our international team and make the travel world better together!

Verantwortlichkeiten der Stelle

  • Develop the strategy and ensure that ancillaries acquisition is maintained according to it, is proactive and performed in a timely manner
  • Perform aggregated market research of all existing Air, Railway, and Transfer suppliers (incl. available in XML Platforms and global consolid­­ators) and become the knowledge expert on the topic within the company
  • Proactively search and anticipate the next steps, e.g. moving to NDCs, researching IATA membership and the possibility of plugging-in local IATA holders, etc.
  • Work together with analytics teams to establish processes to be able to clearly compare new and existing suppliers against each other
  • Manage the team and help them to manage existing Air, Railway and Transfers TPPs: ensure that their performance is maintained, the development of additional features is ongoing and partner relationships are well-supported
  • Get market intelligence, feedback and other relevant data from TPPs, XML Platforms and B2B Partners in order to understand our strong and weak spots in supply
  • Research value suppliers: automatic check-in providers, refund projects, etc.
  • Quantify the incremental value (a. coverage b. r&a advantage; c. replacing inventory that is currently sold at poor margins) of each new supplier to get buy-in from the technical team to turn on
  • Together with the team meet and launch new TPPs: first meeting, negotiation, legal, integration, and other internal processes
  • Try to get the best possible financial terms: credit-deposit ratio, payment rules
  • Make sure the team signs SLAs with all the new Suppliers
  • Ensure that our mix of the TPPs that we sell is diversified, resilient and sustainable against sudden changes in consumer preferences; that our reliance on any individual TPP is limited; and that we anticipate how preferences change over time
  • Build and deeply understand the processes around launching Air, Railway and Transfers suppliers, including operation, finance, legal, analytics, etc.
  • Work with the CRM system
  • Work with the analytical tools, build reports
  • Prepare presentations for internal and external use

Hauptqualifikationen

  • Excellent communication and presentation skills. Ability to distill complex concepts from many sources into simple vision that can be understood by a person with very limited background in the subject matter
  • Strong sales skills. Ability to sell people on working with us and our technological partner (in case of TPP that is not connected to any of our current XML Platforms or consolidators)
  • Aggressive negotiation skills. Ability to push TPPs to give us better terms and commercials at start.
  • Quantitative background and demonstrated analytical skills. Familiarity with Excel data presentation at strong level. Ability to analyze data holistically and conduct primary research.

Das bieten wir Ihnen

  • Competitive salary
  • Career growth opportunities and a corporate culture that encourages professional development
  • Complex and innovative product
  • Young and ambitious team of professionals
  • Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it
  • Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you
  • Corporate discounts on hotels and other services
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