Desarrolla una carrera
en la industria de tecnología para viajes

Cargo o palabras clave

Departamento

All teams

All teams Analytics CEO’s Project Office Commercial Customer Operations Engineering Executive Executive Department Finance and Legal Human Capital Marketing Product Strategy

Ubicación

All locations

All locations Africa Anywhere Australia Bahrain Bangkok Belarus, Minsk Belgium CIS France Germany Hong Kong Ireland Italy Kazakhstan (Almaty/Astana) Malaysia Netherlands Philippines Poland Qatar Romania South Africa South Korea Spain Switzerland Taiwan UAE United Kingdom USA Worldwide

Customer Operations/

Modification Team Specialist

We are looking to hire a Modification Team Specialist, who will help our clients to cancel or change their bookings.

Job Responsibilities

helping clients and partners to handle requests to cancel or change bookings;
communication with hotels and suppliers;
recording information in the CRM system about work done.

Requisitos

knowledge of English on at least Upper Intermediate level: are capable of speaking on the phone in English, can write in business English;
ability to learn quickly and be results-focused and stress-resistant;
multi-tasking skills;
possession of a strong sense of empathy;
responsibility and carefulness.

Condiciones

remote work;
schedule: 2/2 rotating shifts (2 days work from 9 a.m. to 9 p.m. GMT+3 / 2 days off, including weekends);
a young and active team of super specialists;
interesting and ambitious tasks that will take you to the next professional level;
learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
corporate discounts on hotels and other services.

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