RateHawk’s presence at the WTM offers travel industry executives an opportunity to learn about its latest product and service updates. Firstly, as confidence returns to travel and the demand for domestic and foreign destinations grows, RateHawk has increased its hotel inventory by 30%, signing new hotel chains and adding new suppliers to its 1.8 m-strong hotel portfolio.
Secondly, in response to both customer feedback and the Covid pandemic, RateHawk introduced new tech-driven means of payment: apart from standard ones which are by wire transfer, bank card or from the overpayment, RateHawk’s partners can pay for travel services with the client’s card while booking, or remotely by sending the client a payment link in any convenient way – by email, SMS or social networks.
Thirdly, RateHawk will present its exclusive pre-check service, which confirms each partner’s hotel reservation and secures a smooth and seamless booking experience.
Felix Shpilman, CEO of Emerging Travel Group, the parent company of RateHawk, commented: “The UK is a strategically important market for RateHawk: the booking demand is stronger than ever, and our local business growth is over 60% in net booking value year-on-year. The number of UK partners who trust us with their clients has doubled and is now over 3,000 partners. We are going to strengthen this momentum by further localizing our business, focusing on product and service superiority, and recruiting more commercial staff to cover all regions of this competitive market.”
The UK commercial team of 10 people, led by Angela Weston, Head of Business Development for United Kingdom & Ireland, Tony Guastella, Regional Director Northwestern Europe, and Marta Ladutko, Director of Commercial Operations, will be present at WTM and available for in-person meetings with UK B2B travel professionals.