How Emerging Travel Group Uses AI To Weather Fraud Turbulence
With the global travel industry expected to lose $11 billion to fraud this year, online travel agents (OTAs) must safeguard against threats across multiple channels. In the latest Merchant Fraud Decisioning Playbook, CEO Felix Shpilman, of global travel services provider Emerging Travel Group, discusses how artificial intelligence (AI) and machine learning (ML) can help break data silos and unlock insights for omnichannel protection.