Users of the app can select and book hotels for their clients, view information about bookings, add comments to the bookings, customize their online accounts and find the contact details of their account manager and support service. In time, the app’s functionality will be extended and over time it will come to provide all the functions of the system, including the ability to compare rates, save travelers’ data, order transfers and even chat with the support service.
Felix Shpilman, CEO of Emerging Travel Group which manages RateHawk, commented: “We continue to innovate the travel industry by introducing new solutions and cutting-edge products. Mobile technologies are firmly embedded in many spheres of life, making everyday tasks significantly easier. Travel professionals need to be equipped with technologies in order to deliver excellent customer service. The new mobile app will simplify the work of travel agents and make it even more efficient by helping them to serve clients at any time and place.”
The RateHawk app is available to users on the iOS and Android platforms. It can be downloaded for free in the App Store and Google Play. To start working with the app, one must register in the RateHawk system.