Career

Customer Operations/

Additional Services Specialist

Emerging Travel Group (ETG) is looking to hire an Additional Services Specialist, who will help our clients to add additional services to their bookings in a more effective way.

Job Responsibilities

helping clients and partners to handle requests to add additional services, cancel or change bookings;
communication with hotels and suppliers;
recording information in the CRM system about work done.

Key Qualifications

knowledge of English on at least Upper Intermediate level: are capable of speaking on the phone in English, can write in business English;
ability to learn quickly and be results-focused and stress-resistant;
multi-tasking skills;
possession of a strong sense of empathy;
responsibility and carefulness.

We Offer You

remote work;
schedule 5/2 (Monday through Friday from 10 a.m. to 7 p.m. GMT +3) or 2/2 rotating shifts (2 days work from 9 a.m. to 9 p.m.GMT +3 / 2 days off, including weekends);
a young and active team of super specialists;
interesting and ambitious tasks that will take you to the next professional level;
learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
corporate discounts on hotels and other services.

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Build your Careerin the Travel Tech industry

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in the Travel Tech industry