Build your Career
in the Travel Tech industry

Job title or keywords

Department

All teams

All teams Analytics Commercial Customer Operations Engineering Finance and Legal Human Capital Marketing Product

Location

All locations

All locations Belgium Budapest, Hungary Estonia Europe Germany Israel Italy LATAM Lithuania Romania Spain United Kingdom USA Warsaw, Poland

Customer Operations/

Modification Team Specialist

We are looking to hire a Modification Team Specialist, who will help our clients to cancel or change their bookings.

Job Responsibilities

helping clients and partners to handle requests to cancel or change bookings;
communication with hotels and suppliers;
recording information in the CRM system about work done.

Key Qualifications

knowledge of English on at least Upper Intermediate level: capability of speaking on the phone in English and writing in business English;
ability to learn quickly and be results-focused and stress-resistant;
multi-tasking skills;
possession of a strong sense of empathy;
responsibility and carefulness;
knowledge of French/German/Italian on at least B2 level (as an advantage);

We Offer You

100% official employment;
schedule 2/2 (09:00-21:00 UTC +3);
remote work;
a young and active team of super specialists;
interesting and ambitious tasks that will take you to the next professional level;
learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
corporate discounts on hotels and other services.

Apply to this position