We are looking to hire a Modification Team Specialist, who will help our clients to cancel or change their bookings.
helping clients and partners to handle requests to cancel or change bookings;
communication with hotels and suppliers;
recording information in the CRM system about work done.
knowledge of English on at least Upper Intermediate level: capability of speaking on the phone in English and writing in business English;
ability to learn quickly and be results-focused and stress-resistant;
possession of a strong sense of empathy;
responsibility and carefulness;
knowledge of French/German/Italian on at least B2 level (as an advantage);
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